Question 1

What is House of Kyair?

Accepted Answer

House of Kyair is a luxury culinary styling brand offering curated charcuterie cart experiences, Grazing To-Go selections (ready in 48 hours), grazing tables, fruit ascension towers, and bespoke food displays. Every experience is designed with intentional curation, refined styling, and premium presentation—creating effortless hosting and unforgettable moments.

Question 2

What makes House of Kyair different?

Accepted Answer

We don’t just serve food we create atmosphere. House of Kyair specializes in elevated culinary experiences where every detail is styled with intention and every moment feels thoughtfully considered. Our approach blends artistry, refinement, and effortless hospitality to transform your celebration into something truly unforgettable.

Question 3

Do you offer meatless options?

Accepted Answer

Yes. House of Kyair offers meatless options for every experience we provide.
 If a meatless option is what you’re looking for, please email us prior to booking at hello@houseofkyair.com so we can guide you through the best experience for your needs.

Question 4

How far in advance should I book?

Accepted Answer

We encourage booking early to secure your date, especially during peak seasons. A date is considered confirmed once your deposit has been received and processed.

Question 5

Do you require a deposit?

Accepted Answer

All bookings require a non-refundable deposit to reserve your event date. Deposits are applied toward your remaining balance and secure your date exclusively.
Deposit amounts are as follows:
Cart Suites: $200 deposit
Grazing Tables: $200 deposit
Fruit Ascension Towers: $50 deposit
The remaining balance is due 7 days prior to your event date.
For bookings made within 7 days of the event, the full balance is required at the time of booking.
Accepted payment methods include credit/debit cards and any approved payment options listed on our website.

Question 6

Do you offer tastings?

Accepted Answer

At this time, we do not offer private tastings. Every display is curated with the same quality, consistency, and artistic styling signature to House of Kyair.

Question 7

What areas do you serve?

Accepted Answer

We proudly serve Tampa Bay and surrounding cities, including:
• St. Petersburg, FL
• Riverview, FL
• Brandon, FL
• Lakeland, FL
• Apollo Beach, FL
• Ruskin, FL
• Sun City, FL
• Sarasota, FL
• Bradenton, FL
Additional travel may be available for an added fee.

Question 8

What is your cancellation policy?

Accepted Answer

Cancellation Policy

All cancellations must be submitted in writing to hello@houseofkyair.com.

• Cancellations made fourteen (14) days or more prior to the scheduled event will receive a refund of payments made, minus the non-refundable deposit.

• Cancellations made between eight (8) and thirteen (13) days prior to the event are non-refundable but may be rescheduled one time within ninety (90) days of the original event date, subject to availability.

• Cancellations made within seven (7) days of the scheduled event are non-refundable due to preparation, sourcing, and scheduling commitments.

• Deposits are non-refundable and are applied toward the final balance.

House of Kyair reserves the right to reschedule events in the case of extreme circumstances or emergencies, subject to availability.

Question 9

Can the cart logos be customized?

Accepted Answer

Yes. Custom logo personalization is available upon request and is subject to an additional fee. Pricing varies based on design, size, and production requirements.

Question 10

What cart options are available?

Accepted Answer

We currently offer three (3) curated cart styles, with additional styles being introduced as our collection continues to grow. Availability is subject to scheduling and event logistics.

White Cart with Illuminated Logo
A signature white ribbed cart statement piece featuring a clean white finish and an illuminated House of Kyair logo. 
White Cart
White ribbed cart with a clean, logo-free front panel. Timeless and versatile, this white cart offers a refined backdrop that complements a wide range of event aesthetics.
Matte Black Cart
Sleek and modern with a matte black finish, this cart is perfect for upscale, contemporary events and bold design settings.

Question 11

How long does setup take?

Accepted Answer

Setup time varies depending on which Suite or Grazing Table you select:
Most carts: 45–75 minutes
Grazing tables: 1.5–3 hours
We always arrive early to ensure a seamless, polished presentation before your event begins.

Question 12

Do the carts require electricity?

Accepted Answer

Most of our carts do not require electricity.
However, carts using our LED light signage will require a standard power outlet.

Question 13

Do you provide the table for Grazing Tables?

Accepted Answer

Clients must provide the table or surface. We will guide you on the ideal size and height based on the grazing table you select.

Question 14

Are ingredients customizable?

Accepted Answer

Yes. We do our best to accommodate personal preferences and certain dietary needs. Ingredient availability may vary by season and supplier.

Question 15

Do you accommodate food allergies or dietary restrictions?

Accepted Answer

While we may offer customization upon request, House of Kyair does not guarantee an allergen-free environment. Displays may include or come into contact with common allergens.
Clients are responsible for informing guests of dietary concerns.

Question 16

Do you stay during the event?

Accepted Answer

All Suite carts include a dedicated House of Kyair attendant during your service window.
Grazing tables are typically drop-off and setup only unless an attendant is requested.

Question 17

Do you take back leftovers?

Accepted Answer

No. For safety and state compliance, we cannot repackage, store, or transport leftovers. Once food has been displayed, it becomes the client’s responsibility.

Question 18

Can I book the Fruit Tower alone?

Accepted Answer

Yes — the Fruit Tower is a standalone service and can also be paired with any Suite or any Graze.

Question 19

Are the add-ons available without booking a Suite?

Accepted Answer

Take-Out Charcuterie Boxes: Only available as a Suite add-on.
Mini Charcuterie Boards: Available only with a Suite.

Question 20

Do you offer traditional catering?

Accepted Answer

No. House of Kyair provides curated food experiences and styled displays, not traditional plated catering or full meal service.

Question 21

How do I secure my event date?

Accepted Answer

A non-refundable deposit is required to secure your date. Once the deposit is received, your date is reserved exclusively for you.

Question 22

When is the remaining balance due?

Accepted Answer

The remaining balance is due 7 days prior to your event.
 If booking within 7 days of your event, full payment is required at the time of booking.

Question 23

Are deposits refundable?

Accepted Answer

No. Deposits are non-refundable as your date is held exclusively and preparation begins immediately upon booking.

Question 24

Can I reschedule my event?

Accepted Answer

Cancellations made 14 days or more prior to the event date may be rescheduled one time, subject to availability.
All rescheduled events must take place within 90 days of the original event date.

Question 25

What happens if I cancel within 14 days of my event?

Accepted Answer

All cancellations must be submitted in writing to hello@houseofkyair.com.

• Cancellations made fourteen (14) days or more prior to the scheduled event will receive a refund of payments made, minus the non-refundable deposit.

• Cancellations made between eight (8) and thirteen (13) days prior to the event are non-refundable but may be rescheduled one time within ninety (90) days of the original event date, subject to availability.

• Cancellations made within seven (7) days of the scheduled event are non-refundable due to preparation, sourcing, and scheduling commitments.

• Deposits are non-refundable and are applied toward the final balance.

House of Kyair reserves the right to reschedule events in the case of extreme circumstances or emergencies, subject to availability.

Question 26

Do you offer refunds for weather-related issues?

Accepted Answer

No. Weather-related cancellations, delays, or limitations do not qualify for refunds.

Question 27

Can House of Kyair stop service due to weather?

Accepted Answer

Yes. If weather conditions become unsafe or compromise food quality, equipment, or safety, House of Kyair reserves the right to modify, delay, or discontinue service without refund.

Question 28

How long does service last?

Accepted Answer

Cart Suites include a minimum of two (2) hour service window with a dedicated attendant. Additional service time may be available for an added fee, subject to availability.

Question 29

Do you take photos at events?

Accepted Answer

Yes. House of Kyair may capture photos or video of displays for marketing and portfolio use.

Question 30

Can I opt out of photos?

Accepted Answer

House of Kyair may capture photos or video of your display for marketing and portfolio use.
If you prefer not to have your event photographed, a written request must be submitted to hello@houseofkyair.com at least 7 days prior to your event.

Question 31

Are to-go grazing orders refundable?

Accepted Answer

Due to the perishable nature of our ingredients, all to-go grazing orders are non-refundable once confirmed.

Each to-go graze is prepared specifically for your order to ensure freshness, quality, and presentation.

Question 32

Why are to-go grazing orders non-refundable?

Accepted Answer

House of Kyair to-go grazing experiences are created using fresh, perishable ingredients that are sourced and prepared in advance for each order.

Once preparation begins, ingredients cannot be reused or resold, which is why refunds are not available for to-go grazing orders.

Question 33

Can I cancel or reschedule my to-go grazing order?

Accepted Answer

To-go grazing orders are non-refundable.
Rescheduling may be considered on a case-by-case basis with advance notice and is subject to availability. Approval is not guaranteed.

Question 34

What happens if I miss my to-go grazing pickup time?

Accepted Answer

Scheduled pickup times are set to maintain quality and food safety.
Failure to arrive during the designated pickup window may result in forfeiture of the to-go grazing order without refund.

HOUSE OF KYAIR

Frequently asked questions